Terms & Conditions – Ukaribu

Terms & Conditions

By accessing this website (ukaribu.com) you agree to be bound to the following terms and conditions of use. The terms and conditions apply to all types of users of this website.


This website is the copyright property of Ukaribu.

You may view this site electronically and copy or print hard copies of parts of this site for your personal, non-commercial use only. You may not distribute, reproduce, display, publish or otherwise commercialise any part of this site without our written permission.

Copyright Claims Against our Sellers

For details on how we manage copyright claims made against our sellers, please read our Seller Copyright Policy and Claim Process

Trade Marks

This website contains registered and other trade marks that belong to Ukaribu.

We do not authorise the grant of any licence or right to the use those trade marks except with our prior written approval

Your Use of the Website

While using our website, you agree not to interfere with or attempt to interfere with the proper working of the site or any transaction being conducted on the website or to gain unauthorised access to any part of the website.

While using our website, you agree not to contact any other user of our website to market, advertise or promote any other website, product, service or event without the express written consent of Ukaribu. Any Violations may result in your access to the website being restricted.


We are not responsible to you or anybody else for any loss incurred in relation to your use of this website. Your use of this site is at your own risk.

We make no express or implied representations or warranties of any kind as to the operation of this site or any information, goods or services offered on this site, except to the extent that such obligation cannot be excluded by law.

We do not warrant that your use of the website will be uninterrupted or free from defects and viruses or that the information provided will be current. We are not liable to you or anyone else if your computer system is in any way damaged or affected by your use of this website.

To the extent permitted by law, we exclude all liability for any loss or damage (including without limitation indirect, special, punitive or consequential loss or damage) arising from the use or reliance on this website, whether or not caused by a negligent act or omission.

Linked Websites, Products, Events or Services

This site may contain links to third party websites, products, events or service providers for your convenience only and do not indicate an endorsement by Ukaribuof those websites, products, events or service providers offered at those link destinations.

We take no responsibility for the content or use of those websites, products, events or service providers and you enter linked destinations at your own risk.

Responsibilities of All Buyers Using Ukaribu

All registered user on the website must keep their account details up to date. Failure to keep your details up to date may result in your account being treated as an abandoned or false account, which may be removed from our system at any time without notice.

The buyer must provide a current and valid address for the purposes of delivery of any purchased item. Any items sent to an outdated or otherwise incorrect address will be the responsibility of the buyer and not Ukaribu or the seller of the item.

When clicking on any button that confirms within the Ukaribu system or associated payment gateways that you have made a purchase of an item/product/service eg. but it now, the buyer is entering into an agreement with the seller to purchase and complete payment for that item, product or service.

Failure to complete payment within 72 hours for any item (unless agreed otherwise with the seller of the item) may result in the buyer being banned from Ukaribu and/or the order being cancelled.

When a successful purchase has been made the buyer is responsible for making relevant communications with the seller, in order to complete the transaction.

The buyer is responsible for making payment to the seller of the item using the method specified by the seller, for example PayPal.

TThe buyer is responsible for ensuring their postage address is specified correctly when making a purchase on Ukaribu.

We reserve the right to ban any user that we determine to be in breach of any of these conditions or to be using Ukaribu in any unsuitable manner.

Responsibilities of All Sellers Using Ukaribu

The option to sell items on Ukaribu is only available to users currently residing within Canadian territory.

Items listed by sellers from outside Canada will be deleted without warning and without refund of associated fees and charges.

Items deemed offensive by Ukaribu staff will be removed without warning. Offensive items include (but are not limited to) items such as weapons, pornography or any item deemed to be in bad taste.

Items must be independent and unique in nature and items that do not comply, for example mass produced items, will be removed without warning.

Ukaribu reserves the right to remove any item/s that is/are deemed to be unsuitable for sale on the Ukaribu website. Items will be removed without warning.

The seller must be legally entitled to sell the item listed for sale on Ukaribu.

Ukaribu reserves the right to remove any item/s listed by any seller who is deemed to be unsuitable as a seller on Ukaribu for any reason. Items will be removed without warning.

The decision to remove any item is final. Refunds for any item removed from sale by Ukaribu is at the discretion of Ukaribu management and as a general rule, refunds will not be offered.

Any user who repeatedly lists items that are not suitable for sale on Ukaribu will be banned.

Seller subscriptions must be paid in full at the time of subscribing. Subscriptions renewals and charges for extra services, such as gift guide promotion or other Ukaribu advertising must be paid upfront. It is the account-holder’s responsibility to ensure that their credit card details are up to date in our system and failed payments will be re-tried 3 times within 7 days of the subscription renewal date. A third failed payment for the same subscription will result in the subscription being cancelled and your store will be taken offline. By accepting these terms & conditions on registration you agree to pay your account on time and in full.

Postpaid invoices from our old system (pre December 2017) have 7-day terms and all post-paid accounts must be paid in full by the 7th of the month. Invoices are emailed on the 1st of the month. By accepting these terms & conditions on registration you agree to pay your account on time and in full.

Any seller who attempts to gain unauthorised access to features or services not explicitly included within the subscription they have paid for may be banned from using the site.

All sales initiated on, or that result directly from, the Ukaribu website or Ukaribu marketing channels should be completed using the Ukaribu checkout. Ukaribu site Sellers must not intentionally direct Ukaribu customers to process transactions on other platforms or via any means other than the Ukaribu checkout. Failure to comply with these terms may result in the seller being banned from Ukaribu.

The seller must ensure that the item listed for sale is not in breach of the rules listed above.

The seller must ensure that the item listed for sale is available for purchase by a buyer.

The seller must ensure that the item is described correctly and in the specified condition.

When a buyer purchases an item the seller is responsible for ensuring that the buyer has the relevant information to make payment for the item.

When an item is sold the Seller is to ensure that reasonable communication is made with the buyer, in order to complete the transaction.

The seller is responsible for shipping the item to the buyer within 72 hours of payment completion unless otherwise stated in the product description, store policies, or unless agreed otherwise with the buyer.

Any seller determined to have received payment for an item, but failing to send it will be banned from Ukaribu. Sellers are responsible for ensuring that their registered email address is up to date and is checked regularly. Failure to respond to customer queries about undelivered or unsatisfactory orders within 3 business days will result in stores being disabled and the seller being banned from Ukaribu. Buyers affected by such practices will be advised to take further legal actions to reclaim monies for outstanding purchases.

Sellers must have the right to use all images uploaded to the site for commercial purposes. By uploading images to ukaribu.com, sellers grant permission to Ukaribu management and staff to use these images for reasonable promotional activities, including, but not limited to, email marketing, public relations campaigns and press releases, remarketing, social media marketing and other digital and print marketing campaigns. This includes permission to crop or otherwise edit images to improve their visual appeal for the above promotional purposes.


The Ukaribu website is designed to be a positive internet destination for all users. We expect all users of the Ukaribu website and related forums, including social media pages and groups and Ukaribu sponsored events, to be friendly and polite to all other users, customers, other sellers, and Ukaribu staff. Users found to be in breach of this guideline may have their access to the website restricted.

We reserve the right to alter these terms and conditions at any time. Please check these terms and conditions regularly as your continued use of this website after any changes to these terms and conditions indicates your agreement to be bound to these terms and conditions of use.


If you have any further questions or require any further information please use the contact link to contact Ukaribu support.

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